Shipping within the United States:
Domestic orders placed and shipped within the United States may take up to 1-3 business days to ship. For immediate or express shipping please contact our sales team to confirm the product availability and shipping time as some items may be back ordered or shipping directly from the manufacturer. Express shipping is available for all in-stock items. We offer free ground shipping within the United States.
International orders placed and shipped from outside the United States may take up to 4-6 business days depending on the country for delivery. Express shipping is available for most countries. Not all carriers are available to ship to all countries we offer shipping to. René Atelier reserves the right to change the shipping carrier if there is an issue with the carrier being able to deliver to the designated country within a timely matter. Please notify us if you have a close wear date for your order so we may look into expediting your order. René Atelier will not be held responsible for shipments that may take longer than expected for delivery due to shipping carrier, foreign customs policies, or additional taxes and duties that may be imposed by the destination country.
Foreign Duties and Taxes:
The customer or recipient of the order is responsible for paying all taxes or duties associated with the order. René Atelier will not be held responsible for shipments that are not received due to unpaid foreign duties or taxes.
All orders are insured through the shipping carrier. All shipments will require a direct signature from the recipient. Should you need to make special arrangements for delivery please contact our staff or include the notes in your order. Request will be evaluated and approved on a case by case basis. Please notify us immediately with any shipping damage or shipping corrections. Returned by refusal by recipient will result in a $35 shipping fee and must be paid before shipping again. Orders that are returned by refusal will not be granted a refund for any amount of the order.