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Returns & Exchanges

We accept returns/exchanges of online products in their original condition with tags attached and no signs of wear or damage within 10 days of receiving your order. Items restricted from returns/exchanges are: René Atelier Bridal gowns and custom evening gowns. All dresses under René the Label are eligible for returns or exchanges.

Return Shipping:

The customer is responsible for all return/exchange shipping fees. If products are returned with signs of wear or damage they will not be credited for a refund and will be returned to the customer at their cost. 

To request a return please email our team at info@rene-atelier.com

Return Shipping Address:

René The Label

665 San Rodolfo Dr

#124-108

Solana Beach, CA 92075

International Shipping: 

We do ship internationally using select carriers: USPS, DHL, and UPS. International shipping takes approximately 3-5 business days for delivery. 

Shipping to Canada: We ship to Canada using: USPS, DHL, and UPS. Shipping time takes 1-3 business days. 

Taxes and Duties:

The customer is responsible for paying any additional taxes or duties that may be imposed by their receiving country. 

 

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